Shipping policy

All orders are shipped​ Sendle​ from Australia.
We use ​Sendle and ​DHL EXPRESS for international​.

AUSTRALIA

Flat ​EXPRESS​ post rate on all domestic orders: ​$10 (1-3 business days)

UNITED STATES

DHL EXPRESS​ shipping: ​$30 AUD​ (2-3 business days)

NEW ZEALAND

DHL EXPRESS​ shipping: ​$30 AUD​ (2-3 business days)

REST OF THE WORLD

DHL EXPRESS​ international shipping: ​$30 AUD​ (2-3 business days)
Every order is supplied with a tracking number.
  • Orders are processed Monday-Friday and please allow 24-48 hours for processing orders and to receive tracking number/confirmation of order shipment.
  • Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for your dispatch email.)
  • Kamilla Freitas  ​DOES NOT​ hold responsibility for damaged, lost or stolen packages.Please ensure that you ​provide your daytime delivery address and contact number ​as we cannot leave parcels unattended in your letterbox or at your front door. We are also unable to re-direct orders once they have been dispatched, so ensure all details are entered correctly at checkout. 
  • Kamilla Freitas  does not ship to PO Boxes to countries other than Australia.

 

DUTIES & TAXES 
Quoted international shipping fees do not include custom & or duty fees. These fees vary from country to country, and we have no control over these charges. The customer is responsible for all customs & duty fees payable upon delivery on a Delivery Duties Unpaid (DDU) basis.